Job Description
Join our dynamic team at Nashville Community Services and kickstart your career with no prior experience required! We're seeking motivated individuals to provide exceptional customer support in a fast-paced environment. As a cornerstone of our community outreach, you'll gain valuable skills while making a tangible impact on Nashville residents. Enjoy competitive pay, comprehensive training, and opportunities for growth within our award-winning organization. Apply today to begin your professional journey!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with empathy and professionalism
- Process transactions and maintain accurate records in our CRM system
- Collaborate with team members to resolve service issues efficiently
- Participate in community outreach events to promote local services
- Adhere to all company policies and regulatory compliance standards
- Continuously update product knowledge through ongoing training
- Assist with administrative tasks including data entry and filing
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic computer proficiency with Microsoft Office Suite
- Positive attitude and willingness to learn new processes
- Valid Tennessee driver's license preferred
- No prior experience necessary - full training provided
- Pass background check and drug screening