Job Description
Join our dynamic team as an Entry-Level Customer Service Representative! We're hosting walk-in interviews for motivated individuals ready to launch their careers in San Antonio. No prior experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Texas. Perfect for recent graduates or career changers seeking stability and advancement.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to achieve service targets
- Participate in ongoing training to enhance product knowledge
- Identify opportunities to improve customer experience
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including weekends
- Valid government-issued ID for walk-in interview