Job Description
Start your career with Louisville Community Services! We're seeking motivated entry-level Customer Service Specialists to join our dynamic team. No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment.
Join over 200+ Louisville professionals who started their journey with us. Our team-focused culture values enthusiasm and willingness to learn over prior experience. Benefits include health insurance, paid time off, and career development programs.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer concerns and escalate complex issues appropriately
- Process transactions and maintain accurate customer records
- Collaborate with team members to improve service quality
- Follow company protocols while maintaining a positive customer experience
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work in a fast-paced team environment
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality