Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and launch your career in Raleigh's thriving retail sector! No prior experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling options, and opportunities for growth within our local company. Perfect for recent graduates, career changers, or anyone seeking a stable, fulfilling role in the heart of North Carolina's capital.
As a cornerstone of our customer experience team, you'll be the friendly face that builds lasting relationships with Raleigh residents and visitors. Our supportive environment ensures you develop valuable skills while making a tangible impact in your community.
Responsibilities
- Deliver exceptional in-person and phone customer service with a warm, professional demeanor
- Process transactions accurately using our point-of-sale system
- Assist customers with product inquiries, returns, and exchanges
- Maintain organized, visually appealing store displays and inventory
- Collaborate with team members to ensure smooth daily operations
- Participate in ongoing product knowledge training sessions
- Uphold company standards for cleanliness and safety protocols
- Contribute to a positive, inclusive workplace culture
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – we train all new hires
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with learning new systems
- Reliable transportation to our Raleigh location
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and eagerness to learn
- Commitment to exceptional customer service