Job Description
Join Wichita's fastest-growing tech startup and launch your career! We're seeking passionate entry-level professionals to join our dynamic customer experience team. No prior experience required – we provide comprehensive training and mentorship. Enjoy a modern workspace, competitive benefits, and opportunities for rapid growth within our innovative ecosystem.
At Wichita Innovations Group, we believe in nurturing local talent. Our Wichita headquarters offers a collaborative environment where your ideas matter. You'll gain valuable skills in communication, problem-solving, and client relations while supporting our mission to revolutionize tech solutions for Kansas businesses.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex customer issues
- Contribute to process improvement initiatives
- Participate in ongoing training and development programs
- Represent our brand values in all customer interactions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office suite
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Valid work authorization in the United States
- Residency in Wichita metropolitan area preferred