Job Description
Are you ready to launch your career in a dynamic and supportive environment? Apex Solutions Group is currently hiring for Entry Level Customer Service Representatives in Las Vegas, NV.
We believe in promoting from within and providing comprehensive paid training for all new hires. Whether you are looking for your first job or a career change, our team offers the stability and growth opportunities you deserve.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr)
- Full medical, dental, and vision insurance
- Generous paid time off and holiday pay
- Clear career advancement pathways
- Modern, air-conditioned office environment
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Resolve customer inquiries and complaints with empathy and professionalism.
- Accurately document all customer interactions in the CRM system.
- Assist in the onboarding process for new team members.
- Collaborate with sales and operations teams to meet team targets.
- Identify trends in customer feedback to improve service quality.
- Adhere to all company policies, procedures, and compliance standards.
Qualifications
- High school diploma or GED equivalent.
- No prior experience required; we provide full training.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Basic computer proficiency (typing speed of 35+ WPM is a plus).
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and a quiet workspace.