Job Description
Join our dynamic team at Metro Growth Partners and kickstart your career in customer service! We're seeking motivated individuals with no prior experience to join our Atlanta-based team immediately. Our comprehensive training program ensures you'll develop valuable skills while contributing to our mission of exceptional client experiences.
Why Work With Us?
- Industry-leading onboarding with mentorship
- Clear career advancement pathways
- Modern, collaborative work environment
- Competitive benefits package
- Immediate start date available
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders, returns, and service requests
- Document interactions in CRM systems
- Collaborate with team members to resolve issues
- Meet performance metrics for customer satisfaction
- Participate in ongoing skill development sessions
- Maintain accurate customer records
Qualifications
- No prior experience required – we train from scratch!
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive problem-solving mindset
- Ability to work in fast-paced environment
- Reliable transportation to downtown Atlanta