Job Description
Are you ready to launch your career in a dynamic environment? Horizon Staffing Solutions is currently seeking enthusiastic and driven individuals for Entry Level Customer Service positions in Jacksonville, FL. We offer a competitive salary, comprehensive training, and a clear path for advancement.
Our team values integrity, communication, and a proactive approach to problem-solving. Whether you are looking for your first job or a career change, this is the perfect opportunity to join a company that prioritizes employee growth and success.
Why Join Us?
- Immediate start available
- No prior experience required
- Paid training provided
- Supportive team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues and complaints with empathy and efficiency.
- Assist customers with account setup, billing inquiries, and product information.
- Document all customer interactions and transactions accurately in the internal database.
- Identify upselling opportunities to enhance the customer experience.
- Collaborate with the sales and support teams to ensure consistent service delivery.
Qualifications
- High school diploma or GED required.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively in a fast-paced setting.
- Basic computer proficiency and typing speed (40+ WPM).
- A reliable internet connection and personal computer (for hybrid/remote roles).
- A positive attitude and a genuine desire to help others.