Job Description
Join our dynamic team at Growth Horizons LLC and kickstart your career with no prior experience required! We're seeking motivated individuals in Charlotte, NC to provide exceptional customer support and drive our mission forward. Enjoy competitive pay, comprehensive training, and immediate start opportunities. Perfect for recent graduates or career changers looking to grow professionally.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve processes
- Meet performance metrics for response time and satisfaction
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and active listening skills
- Basic computer proficiency
- Positive attitude and team-oriented mindset
- Reliable internet connection for remote work options
- Ability to work flexible hours including weekends
- No prior experience necessary