Job Description
Join Houston Community Services and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our dynamic team. As an Entry-Level Customer Service Specialist, you'll be the face of our organization, providing exceptional support to our diverse clientele. Enjoy comprehensive training, a supportive work environment, and opportunities for growth within our company. If you're passionate about helping others and eager to develop new skills, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex customer issues efficiently
- Contribute to improving customer service processes and workflows
- Participate in ongoing training to enhance product knowledge and service skills
- Support community outreach initiatives as part of our local engagement program
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication and interpersonal skills
- Basic computer literacy and ability to learn new software quickly
- Positive attitude and willingness to help others
- Ability to work in a fast-paced team environment
- Reliable transportation to our downtown Houston location
- Must pass a background check and drug screening