Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and kickstart your career without prior experience! We're seeking motivated individuals in Houston who thrive in fast-paced environments and want to grow with a leading retail company. Enjoy comprehensive training, competitive benefits, and a supportive workplace culture designed for professional development. Perfect for recent graduates or career changers looking to build foundational skills.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and inventory management software
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to maintain store presentation and operational standards
- Assist with inventory counts, stocking, and visual merchandising
- Participate in ongoing product knowledge training
- Support loss prevention efforts and adhere to company policies
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer literacy and ability to learn new software quickly
- Reliable transportation and consistent attendance
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Must pass background check and drug screening