Job Description
Join our dynamic team and kickstart your career with no experience required! Oakland Community Services is seeking enthusiastic individuals for immediate full-time openings in customer service. We provide comprehensive training and a supportive environment where you can grow professionally while serving your community. Perfect for recent graduates or career changers seeking stability and advancement opportunities.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve service issues efficiently
- Adhere to company protocols and compliance standards
- Contribute to team performance goals and quality metrics
- Participate in ongoing training programs to enhance skills
Qualifications
- No prior experience necessary – we train everyone!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Reliable transportation to our downtown Oakland location
- Positive attitude and eagerness to help others
- Ability to work flexible hours including weekends