Job Description
Launch your career with Albuquerque Community Services! We're seeking passionate entry-level professionals to join our dynamic customer service team. No experience required – we provide comprehensive training to help you thrive. Enjoy competitive benefits, growth opportunities, and the chance to make a real impact in our local community.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries and issues efficiently using our CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Document interactions accurately and maintain detailed records
- Participate in ongoing training to enhance product knowledge and soft skills
- Identify process improvements and contribute to team initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and interpersonal abilities
- Basic computer proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Customer service mindset with empathy and patience
- Must pass background check and drug screening
- Valid driver's license (required for occasional off-site duties)