Job Description
Join Horizon Growth Partners in Austin, TX for exciting entry-level opportunities! We're hosting walk-in interviews for motivated individuals ready to launch their careers in customer service. No experience needed – we provide comprehensive training and growth pathways. Enjoy competitive pay, benefits, and a dynamic team environment. Perfect for recent graduates and career changers seeking immediate employment.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with cross-functional teams to enhance service quality
- Meet performance metrics for response time and resolution rates
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing accuracy
- Ability to thrive in fast-paced environments
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation for walk-in interviews
- Flexible availability including weekends