Job Description
Launch your career in Atlanta with MetroCare Solutions! We're hiring enthusiastic Entry-Level Customer Service Specialists to join our growing team. No experience required—just a passion for helping others and a drive to succeed. Our walk-in interview process makes joining our team simple and accessible.
What We Offer:
- Comprehensive paid training program
- Health benefits after 60 days
- Career advancement opportunities
- Modern downtown Atlanta workspace
- Performance-based quarterly bonuses
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve customer issues efficiently using our CRM system
- Document interactions accurately in our customer database
- Collaborate with team members to improve service processes
- Meet daily performance metrics for response times
- Participate in ongoing product knowledge training
- Represent MetroCare Solutions with exceptional brand ambassadorship
Qualifications
- High school diploma or equivalent (degree preferred)
- 0-2 years customer service experience
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, CRM systems)
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US
- Valid Georgia driver's license (for occasional client visits)