Job Description
Join our dynamic team and start your career immediately! Urban Growth Solutions is seeking enthusiastic individuals with no prior experience for our Entry-Level Customer Service Specialist role in Oakland. We provide comprehensive paid training, flexible scheduling, and opportunities for rapid advancement. If you're a people person with a can-do attitude, apply today and begin your journey toward professional growth!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve customer inquiries and concerns with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training programs to enhance skills
- Meet daily performance metrics and quality standards
- Contribute to a positive team culture through proactive communication
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills and clear articulation
- Basic computer literacy and typing proficiency
- Ability to thrive in fast-paced environments
- Positive attitude and eagerness to learn new systems
- Reliable transportation to our downtown Oakland location
- Availability for weekday shifts (8 AM - 6 PM)