Job Description
Join our award-winning team at Metro Hospitality Group as an Entry-Level Customer Service Specialist! No experience needed – we provide comprehensive training to kickstart your career in Oklahoma City's thriving hospitality sector. Perfect for recent graduates or career-changers seeking growth opportunities with competitive pay and benefits. Walk-in interviews available daily at our downtown location.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process reservations and manage booking systems with precision
- Collaborate with cross-functional teams to resolve guest inquiries
- Maintain detailed records using our digital CRM platform
- Support daily operations including inventory and facility checks
- Contribute to a positive team environment through active communication
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Punctuality and reliability with consistent attendance
- Ability to thrive in fast-paced environments
- Positive attitude and customer-focused mindset