Job Description
Join our dynamic team as an Entry Level Customer Service Specialist in Louisville, KY! We're seeking enthusiastic individuals to kickstart their careers while making a meaningful impact. Enjoy competitive pay, comprehensive training, and a supportive environment focused on growth.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve service issues efficiently
- Collaborate with team members to ensure seamless operations
- Maintain accurate customer records in CRM systems
- Contribute to process improvement initiatives
- Represent company values in every customer interaction
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office Suite
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Previous customer service experience preferred
- Reliable transportation to Louisville office