Job Description
Join our vibrant team at Albuquerque Community Services as an Entry-Level Customer Service Specialist! We're seeking passionate individuals eager to launch their careers in a supportive environment where growth is prioritized. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement while serving our diverse community. Perfect for recent graduates or career-changers seeking meaningful local employment in Albuquerque.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries and concerns efficiently using CRM systems
- Document interactions and maintain accurate client records
- Collaborate with team members to improve service processes
- Participate in ongoing training to develop professional skills
- Support community outreach initiatives and local partnerships
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong verbal/written communication skills
- Basic proficiency with Microsoft Office Suite
- Ability to thrive in fast-paced team environments
- Customer service mindset with empathy and patience
- Valid New Mexico driver's license (for occasional field visits)