Job Description
Join Coastal Business Solutions as an Entry-Level Customer Service Specialist in sunny Virginia Beach! We're seeking motivated individuals to deliver exceptional client experiences in our fast-paced coastal headquarters. No experience required – we provide comprehensive training! Walk-in interviews are held Monday-Friday from 9AM-3PM at our oceanfront location. Enjoy competitive benefits, career growth opportunities, and a supportive team environment. Start your professional journey with us today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems while maintaining data integrity
- Collaborate with cross-functional teams to resolve complex issues
- Identify upsell opportunities to enhance customer satisfaction
- Adhere to company policies and service standards
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with Microsoft Office
- Positive attitude with problem-solving mindset
- Ability to work flexible hours including weekends
- Customer service experience preferred but not required
- Valid driver's license for occasional off-site tasks