Job Description
Join our dynamic team at TechSolutions Inc. in the heart of San Antonio! We're seeking motivated entry-level professionals to launch their careers in customer service excellence. Enjoy competitive benefits, growth opportunities, and a vibrant workplace culture. Walk-in interviews are held daily at our downtown location—no appointment needed!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to improve service quality
- Meet daily performance metrics and customer satisfaction goals
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Valid Texas driver's license for occasional off-site duties