Job Description
Ready to start earning immediately? QuickStaff Solutions is hiring motivated Customer Service Representatives for our Fresno, CA location. This is your chance to join a dynamic team with same-day onboarding and competitive pay. If you're a people-person with strong communication skills, apply now!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and speed
- Resolve customer issues using empathy and problem-solving techniques
- Document all interactions in CRM systems with 100% accuracy
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for customer satisfaction
- Stay updated on product knowledge through continuous training
- Support cross-functional teams during peak demand periods
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or call center experience
- Exceptional verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Strong time management and multitasking abilities
- Positive attitude under pressure with conflict resolution skills