Job Description
Launch your career with no experience required! Metro Solutions Group is seeking enthusiastic Entry-Level Customer Service Specialists for our Detroit and Ohio locations. We provide comprehensive paid training and career growth opportunities for motivated individuals ready to start their professional journey. Join our supportive team and develop valuable skills in communication, problem-solving, and client relations while contributing to our mission of exceptional customer experiences.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate customer records
- Collaborate with team members to resolve customer inquiries efficiently
- Participate in ongoing training programs to enhance service skills
- Support retail operations and maintain organized workspaces
- Contribute to team sales goals through product knowledge
- Adhere to company policies and security protocols
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn new systems
- Positive attitude and commitment to teamwork
- Reliable transportation to work locations
- Authorization to work in the United States