Job Description
Join City Retail Solutions as an Entry-Level Customer Service Specialist and launch your career in Jacksonville, FL! We're seeking passionate individuals with no prior experience to deliver exceptional service to our growing customer base. Enjoy comprehensive training, competitive benefits, and a supportive team environment. Perfect for recent graduates or career changers looking to grow in the retail industry.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately and maintain detailed customer records
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to ensure seamless store operations
- Participate in product knowledge training and stay updated on promotions
- Uphold brand standards and maintain a clean, organized workspace
- Contribute to achieving team sales and customer satisfaction goals
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer literacy and willingness to learn new technologies
- Positive attitude and customer-focused mindset
- Reliability and punctuality with strong work ethic
- No prior experience required – training provided
- Ability to stand/walk for extended periods