Job Description
Join CityCare Solutions as an Entry-Level Customer Service Specialist and launch your career in Oklahoma's thriving healthcare sector! We're seeking passionate individuals with no prior experience to provide exceptional patient support in a dynamic environment. Enjoy comprehensive training, career advancement opportunities, and a supportive team culture. Perfect for recent graduates or career changers looking to make a meaningful impact.
Responsibilities
- Deliver friendly, professional assistance to patients via phone, email, and chat
- Accurately update patient records in our secure healthcare database
- Coordinate appointment scheduling and follow-up communications
- Resolve billing inquiries with empathy and precision
- Collaborate with medical teams to ensure seamless patient experiences
- Adhere to HIPAA compliance standards at all times
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong communication skills with clear articulation
- Basic computer proficiency with MS Office suite
- Ability to multitask in a fast-paced environment
- Empathetic mindset with a service-oriented attitude
- No healthcare experience required – comprehensive training provided