Job Description
Join our dynamic team at Urban Growth Solutions and kickstart your career with no prior experience needed! We're seeking motivated individuals in Charlotte, NC for our entry-level Customer Specialist roles. Perfect for recent graduates or career changers, this position offers comprehensive training and growth opportunities within a supportive environment. Walk-in interviews are welcome daily! Help us deliver exceptional customer experiences while developing valuable professional skills. No experience required – we invest in our people!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve customer inquiries efficiently
- Support marketing initiatives through data collection and reporting
- Maintain organized workspace and follow company protocols
- Participate in ongoing training programs to enhance skills
- Contribute to daily team performance goals
Qualifications
- No prior experience necessary – training provided
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with learning new software
- Positive attitude and willingness to work in a team setting
- Reliable transportation to our Charlotte office
- Ability to stand/walk for extended periods during shifts