Job Description
Join Our Growing Team in Long Beach, NY!
We are currently seeking motivated and enthusiastic individuals to join our team as Entry-Level Customer Support Specialists. If you are looking for local jobs that offer growth, competitive pay, and a supportive environment, this is the perfect opportunity for you. No prior experience is necessary—we provide comprehensive on-the-job training.
As a key member of our local team, you will play a vital role in ensuring our community members receive top-notch service. We pride ourselves on a modern, collaborative workplace where your contributions matter.
Why Apply?
- No Experience Required: We train you from the ground up.
- Local Opportunity: Work right here in Long Beach, NY.
- Competitive Pay: $18 - $22/hour based on skills.
Responsibilities
- Engage with customers via phone and email to resolve inquiries and provide accurate information.
- Assist in the processing of customer orders, returns, and service requests efficiently.
- Maintain accurate and up-to-date records of all customer interactions within our CRM system.
- Collaborate with the operations team to identify areas for improvement in service delivery.
- Provide a welcoming and professional experience for all visitors to our office.
- Participate in daily team meetings and training sessions to enhance product knowledge.
Qualifications
- High school diploma or equivalent (GED) is required.
- Strong interpersonal and verbal communication skills are essential.
- Basic computer proficiency and typing speed are preferred.
- Reliable transportation is required for this on-site role.
- Ability to work flexible hours, including weekends and holidays, if necessary.