Job Description
Welcome to Metro Connect Solutions, a leading technology firm in the heart of Oklahoma City. We are currently seeking a motivated Entry Level IT Support Specialist to join our dynamic team. If you are passionate about technology and eager to launch your career in a professional environment, we want to hear from you.
As an Entry Level IT Support Specialist, you will play a crucial role in maintaining our clients' technological infrastructure. We offer comprehensive training and a supportive culture where your growth is our priority.
Why Join Us?
- Competitive salary and benefits package.
- Flexible work schedule.
- Opportunity for rapid career advancement.
- Modern office environment in Oklahoma City.
Responsibilities
- Provide technical support and troubleshooting for hardware and software issues.
- Assist in the installation, configuration, and maintenance of computer systems and networks.
- Respond to help desk tickets in a timely and professional manner.
- Perform regular system backups and security updates.
- Collaborate with senior IT staff on complex technical projects.
- Document technical procedures and user guides.
Qualifications
- High School Diploma or GED required; Associate’s degree in Computer Science or related field preferred.
- Familiarity with Windows and macOS operating systems.
- Basic understanding of networking concepts (LAN, WAN, IP addresses).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Willingness to obtain relevant IT certifications (we support this).