Job Description
Launch your tech career with TechNova Solutions! We're seeking passionate entry-level IT professionals to join our dynamic Austin team. Enjoy competitive benefits, mentorship opportunities, and a collaborative work environment in the heart of the Texas tech scene. Walk-in interviews held daily!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with network connectivity and security protocols
- Document IT processes and maintain accurate service logs
- Collaborate with senior team on system upgrades and projects
- Train end-users on new technologies and best practices
- Support office equipment maintenance and repairs
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS, networking fundamentals, and security concepts
- Strong problem-solving and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- CompTIA A+ certification preferred (not required)
- Must be authorized to work in the US