Job Description
Join our dynamic team at Milwaukee Tech Solutions and launch your career in IT! We're seeking motivated entry-level professionals to provide essential technical support to our clients. This role offers hands-on experience with cutting-edge technology while serving Milwaukee's thriving business community. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment that values growth and innovation. Perfect for recent graduates eager to build foundational skills in a supportive setting.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide responsive technical support via phone, email, and in-person
- Document IT processes and maintain accurate service logs
- Assist with network security protocols and data backup procedures
- Collaborate with senior technicians on complex system issues
- Train end-users on new technology implementations
- Perform routine system maintenance and updates
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and adaptability
- Ability to work independently and as part of a team
- CompTIA A+ certification preferred (not required)