Job Description
Join TechCorp Solutions as an Entry Level IT Support Specialist and launch your career in Austin's thriving tech hub! We're seeking motivated individuals ready to start immediately and grow with our dynamic team. This full-time position offers hands-on experience in network administration, system troubleshooting, and client support within a collaborative environment.
As part of our Austin-based operations, you'll work with cutting-edge technologies while receiving mentorship from industry experts. We provide comprehensive training and a clear path for career advancement. Perfect for recent graduates or career-changers passionate about technology and customer service.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via phone, email, and remote access
- Assist with system installations, configurations, and upgrades
- Document IT procedures and maintain accurate support logs
- Collaborate with senior team members on complex technical projects
- Deliver exceptional customer service to internal stakeholders
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- CompTIA A+ certification or equivalent experience (preferred)
- Valid driver's license (for occasional on-site visits)