Job Description
Join Tech Innovations Inc. as an Entry Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals to join our dynamic team in Denver, CO. This immediate-start role offers hands-on experience with cutting-edge systems while providing critical support to our growing client base. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment designed for professional growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install and configure computer systems, printers, and peripherals
- Document technical solutions and maintain accurate service logs
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior IT staff on infrastructure projects
- Deliver exceptional customer service via phone, email, and in-person support
- Participate in ongoing training to stay current with industry trends
Qualifications
- High school diploma or equivalent (associate's degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts and troubleshooting
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and adaptability
- Willingness to obtain relevant certifications (e.g., CompTIA A+)