Job Description
Join our dynamic team at TechGrowth Solutions and launch your career in the heart of Silicon Valley! We're seeking motivated Entry Level IT Support Specialists to join our San Jose office immediately. As a key member of our IT department, you'll gain hands-on experience with cutting-edge technology while supporting our innovative team. This is your opportunity to grow professionally in a fast-paced environment with competitive compensation and comprehensive benefits.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Assist employees with troubleshooting and resolving IT issues
- Install, configure, and maintain computer systems and peripherals
- Document IT processes and maintain accurate service records
- Collaborate with senior IT staff on system upgrades and projects
- Support cybersecurity best practices and data protection protocols
- Conduct regular system maintenance and performance monitoring
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of operating systems (Windows, macOS)
- Familiarity with network fundamentals and cloud technologies
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service orientation with patience and empathy
- Quick learner with adaptability to new technologies
- Valid California driver's license preferred