Job Description
Launch your tech career with TechNova Solutions! We're seeking motivated Entry Level IT Support Specialists to join our dynamic team in sunny Tampa. This is your opportunity to gain hands-on experience with cutting-edge technology while working in a collaborative environment that values growth and innovation. Our comprehensive training program ensures you'll develop industry-relevant skills in cybersecurity, cloud infrastructure, and system administration. Enjoy competitive benefits, flexible work arrangements, and a culture that celebrates new talent.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Deploy and configure workstations, laptops, and network equipment
- Monitor system performance and security protocols
- Create and maintain technical documentation
- Collaborate with senior engineers on complex projects
- Participate in cross-departmental IT initiatives
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong troubleshooting and analytical skills
- Excellent written and verbal communication abilities
- CompTIA A+ or similar certification preferred
- Valid Florida driver's license required