Job Description
Launch your tech career with Tech Innovators Inc. in Chicago! We're seeking passionate entry-level IT Support Specialists to join our dynamic team. Enjoy competitive benefits, mentorship from industry experts, and opportunities for growth in a collaborative environment. Apply today and start making an impact!
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install and configure computer systems, networks, and printers
- Document IT processes and maintain accurate asset inventories
- Collaborate with senior IT staff on system upgrades and security patches
- Train employees on new technologies and best practices
- Monitor network performance and troubleshoot connectivity issues
- Support cybersecurity initiatives and data protection protocols
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- CompTIA A+ certification preferred (not required)