Job Description
Join Tech Innovators Inc., a leading tech hub in Atlanta, and launch your career in IT! We're seeking passionate entry-level professionals to join our dynamic support team. Our fast-paced environment offers mentorship, growth opportunities, and the chance to work with cutting-edge technology. Perfect for recent graduates and career changers ready to make their mark in the tech industry. Walk-in interviews welcome!
Responsibilities
- Provide technical support for hardware, software, and network issues
- Assist users with system troubleshooting and problem resolution
- Install, configure, and maintain computer systems and peripherals
- Document technical issues and solutions in our CRM system
- Collaborate with senior team members on complex technical challenges
- Conduct user training on new technologies and procedures
- Monitor system performance and implement preventive maintenance
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic knowledge of Windows, Mac OS, and networking principles
- Strong problem-solving and customer service skills
- Ability to work independently and as part of a team
- CompTIA A+ or similar certification is a plus
- Excellent written and verbal communication skills
- Willingness to learn and adapt to new technologies