Job Description
Join TechCorp Solutions' dynamic team as an Entry-Level IT Support Specialist in Dallas! We're seeking passionate tech enthusiasts to provide critical support to our clients. This hands-on role offers comprehensive training and growth opportunities in a fast-paced environment. Perfect for recent graduates or career changers looking to launch their IT career. Enjoy competitive benefits, mentorship programs, and a collaborative workplace culture. Walk-in interviews welcome – no appointment needed!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document incident reports and resolution procedures
- Assist users with troubleshooting via phone, email, and in-person
- Collaborate with senior IT staff on complex projects
- Participate in system upgrades and maintenance activities
- Maintain accurate inventory of IT assets
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- CompTIA A+ certification a plus