Job Description
Launch your tech career with TechSolutions Inc. – a leading innovator in Arlington's thriving tech hub. We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team and deliver exceptional service to Fortune 500 clients. Enjoy competitive benefits, mentorship from industry experts, and growth opportunities in one of Virginia's fastest-growing sectors. Immediate openings available for local candidates ready to make their mark.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Diagnose and resolve network connectivity problems
- Install and configure workstations, laptops, and peripherals
- Create and maintain documentation for IT procedures
- Collaborate with senior engineers on system upgrades
- Train end-users on new technologies and best practices
- Monitor system performance and security protocols
Qualifications
- Associate degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with network fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Customer service experience preferred
- CompTIA A+ certification a plus
- Ability to lift 20 lbs for equipment handling
- Valid driver's license for occasional site visits