Job Description
Join our dynamic team at TechNova Solutions as an Entry-Level IT Support Specialist! We're seeking motivated individuals ready to launch their careers in technology. Enjoy a collaborative environment with immediate start opportunities, comprehensive training, and clear career progression paths. Perfect for recent graduates or career changers passionate about solving technical challenges. Apply today and start building your future in Atlanta's thriving tech scene!
Responsibilities
- Provide frontline technical support for hardware/software issues
- Assist with network administration and system maintenance
- Manage helpdesk tickets and user documentation
- Conduct device setups and troubleshooting for new hires
- Collaborate with senior engineers on complex issues
- Maintain cybersecurity best practices across systems
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent required
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid driver's license for occasional site visits