Job Description
Join TechCorp Solutions as an Entry-Level IT Support Specialist and launch your career in Nashville's thriving tech scene! We're seeking motivated individuals passionate about technology to provide exceptional user support in a dynamic environment. Enjoy competitive compensation, comprehensive benefits, and growth opportunities within our innovative team.
Responsibilities
- Provide technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document incidents and maintain knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Train users on new technologies and best practices
- Monitor system performance and security protocols
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS and networking fundamentals
- Strong problem-solving and communication skills
- Customer service orientation with patience and empathy
- Ability to work independently and in team settings
- CompTIA A+ certification preferred (not required)