Job Description
We are seeking enthusiastic and detail-oriented individuals to join our team as Entry Level IT Support Specialists. In this role, you will play a crucial part in maintaining our technology infrastructure and providing exceptional support to our clients. This is an excellent opportunity for recent graduates or anyone looking to start a career in the technology sector.
What We Offer:
- Competitive hourly wage ($18 - $25/hr).
- Comprehensive on-the-job training.
- Health, dental, and vision insurance.
- Career growth and advancement opportunities.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Log and track support tickets in our ticketing system with detailed notes.
- Install, configure, and update operating systems and applications.
- Assist senior staff with system maintenance and data analysis.
- Communicate technical information to non-technical users in a clear, professional manner.
- Participate in team meetings and training sessions to stay current with industry standards.
Qualifications
- High school diploma or equivalent (Bachelor's degree in Computer Science or related field preferred).
- Familiarity with Microsoft Office Suite and basic computer hardware components.
- Strong problem-solving skills and logical thinking abilities.
- Excellent verbal and written communication skills.
- Ability to work independently as well as in a collaborative team environment.
- Must be authorized to work in the United States.