Job Description
Immediate opening for local talent in Omaha! Join our dynamic team as an IT Support Specialist and become the backbone of our technology infrastructure. We're seeking a dedicated professional to provide exceptional technical support to employees, ensure seamless system operations, and drive innovation in a fast-paced environment. This is your chance to make an immediate impact in your community while advancing your career with a forward-thinking company.
Responsibilities
- Provide on-site and remote technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows and macOS environments
- Manage user accounts, permissions, and security protocols
- Deploy and maintain IT infrastructure including servers and workstations
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on technology implementations
- Monitor system performance and proactively address security vulnerabilities
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 3+ years of hands-on IT support experience
- Strong proficiency with Active Directory, Windows Server, and cloud platforms
- CompTIA A+/Network+ certification required
- Excellent troubleshooting and problem-solving skills
- Ability to work independently and manage multiple priorities
- Strong communication skills with technical and non-technical stakeholders