Job Description
Are you looking for hiring near me opportunities in Illinois? Apex Digital Solutions is currently seeking a motivated Entry-Level IT Support Specialist to join our dynamic team in Chicago.
We value potential over experience. If you have a passion for technology and a strong desire to learn, we want to hear from you. This is a fantastic opportunity to launch your career in the tech industry with comprehensive training provided.
Why Join Us?
- Competitive salary and benefits package.
- On-the-job training for career growth.
- Supportive local team environment.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in maintaining and updating computer systems and networks.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with senior staff to develop technical skills.
- Ensure a high standard of customer service for all internal and external clients.
Qualifications
- High school diploma or equivalent required.
- Basic computer proficiency and understanding of operating systems.
- Strong problem-solving and analytical thinking skills.
- Excellent verbal and written communication abilities.
- Ability to work independently and as part of a team.