Job Description
Are you a tech enthusiast looking to kickstart your career in the vibrant city of Detroit? TechDetroit Solutions is seeking a motivated Entry Level IT Support Specialist to join our growing team. We value passion, curiosity, and a willingness to learn over years of experience.
In this role, you will play a crucial role in keeping our local businesses connected and secure. You will work alongside experienced mentors who will guide you through the ins and outs of IT infrastructure, user support, and network administration. This is the perfect opportunity to turn your hobby into a lucrative profession in the heart of Michigan.
Why Join Us?
- Comprehensive training program for newcomers.
- Competitive pay starting at $45,000.
- Opportunities for rapid advancement within the company.
Responsibilities
- Troubleshoot Hardware & Software: Assist employees with computer hardware malfunctions, printer issues, and software installation.
- User Support: Provide first-level technical support via phone, email, and in-person to ensure minimal downtime.
- System Maintenance: Perform routine system checks, updates, and backups to maintain data integrity.
- Network Assistance: Help diagnose and resolve basic network connectivity issues within the office environment.
- Inventory Management: Assist in tracking IT equipment and software licenses to ensure accurate asset management.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in IT or Computer Science is a plus but not mandatory.
- Basic Literacy: Proficient in using Windows and Mac operating systems.
- Communication: Excellent verbal and written communication skills to interact with diverse teams.
- Problem Solving: Strong analytical skills with a logical approach to troubleshooting technical issues.
- Attitude: Eagerness to learn new technologies and adapt to a fast-paced work environment.