Job Description
Launch your IT career with TechNova Solutions! We're seeking passionate entry-level professionals to join our dynamic team in Richmond, Virginia. As an IT Support Specialist, you'll gain hands-on experience with cutting-edge technologies while supporting our growing client base. No experience required – just drive and eagerness to learn! Enjoy competitive benefits, mentorship from industry experts, and a collaborative culture that values innovation. Your journey to tech excellence starts here!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure workstations, networks, and peripherals
- Document IT processes and maintain asset inventory
- Collaborate with senior engineers on system deployments
- Train users on new technologies and security protocols
- Monitor system performance and troubleshoot network issues
- Contribute to IT infrastructure improvement projects
Qualifications
- High school diploma or equivalent; relevant certifications a plus
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and adaptability
- Ability to work independently and in team environments
- Eagerness to learn new technologies and methodologies