Job Description
Join TechFlow Dynamics' innovative IT team as an Entry-Level Support Specialist! We're seeking motivated individuals ready to launch their tech careers in Chicago's thriving tech hub. Enjoy competitive pay, comprehensive training, and immediate start date. Help us maintain cutting-edge infrastructure while growing your skills in cloud technologies and cybersecurity.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network administration and system monitoring
- Document IT procedures and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Manage inventory and asset tracking systems
- Participate in cross-departmental tech initiatives
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 30lbs for equipment maintenance
- CompTIA A+ certification preferred
- Must be authorized to work in the US immediately