Job Description
Start your career immediately with TechNova Solutions! We're seeking passionate entry-level professionals to join our dynamic tech team in Austin, TX. No experience required – just drive and eagerness to learn. Enjoy competitive pay, comprehensive benefits, and hands-on training with cutting-edge technologies.
Join 500+ team members transforming how businesses operate through innovative digital solutions. Our Austin headquarters offers a collaborative environment where your growth is our priority.
Responsibilities
- Support daily IT operations including hardware/software troubleshooting
- Assist with network maintenance and system updates
- Document technical procedures and create user guides
- Collaborate with senior engineers on project implementations
- Respond to help desk tickets within SLA targets
- Participate in cross-departmental tech initiatives
- Maintain security protocols and data integrity standards
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team settings
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- Valid Texas driver's license (for occasional site visits)
- Pass background check and drug screening