Job Description
Join TechSolutions Inc. as a Full-Time IT Support Specialist and become part of our dynamic team revolutionizing technology in Atlanta! We're hosting walk-in interviews for motivated professionals seeking growth, stability, and competitive benefits. Our modern office offers collaborative workspaces, cutting-edge projects, and opportunities for advancement. Perfect for tech enthusiasts ready to make an immediate impact!
Responsibilities
- Provide technical support and troubleshooting for hardware/software systems
- Manage network security protocols and implement best practices
- Document IT processes and maintain accurate inventory records
- Train staff on new technologies and digital tools
- Collaborate with cross-functional teams to optimize system performance
- Monitor system health and proactively address potential issues
- Assist in IT infrastructure upgrades and maintenance
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of technical support experience
- Proficiency with Windows/Linux systems and network protocols
- Strong problem-solving and communication skills
- CompTIA A+ or Network+ certification preferred
- Experience with helpdesk ticketing systems
- Ability to work independently and in team environments
- Valid driver's license for occasional site visits