Job Description
Join TechFlow Solutions immediately as a Contract Tech Support Specialist! We're seeking tech-savvy professionals to start work right away in our Albuquerque office. This is your chance to join a dynamic team supporting cutting-edge infrastructure while gaining valuable experience in a fast-paced environment. Perfect for candidates ready to hit the ground running and make an immediate impact.
Responsibilities
- Provide Tier 2 technical support for hardware/software issues
- Diagnose and resolve network connectivity problems
- Document troubleshooting processes and solutions
- Collaborate with IT team on system upgrades
- Train end-users on new technologies
- Monitor system performance and security protocols
- Support remote and in-office staff
Qualifications
- 2+ years of IT support experience
- CompTIA A+ or Network+ certification
- Proficiency in Windows/macOS/Linux environments
- Strong knowledge of networking fundamentals
- Excellent written and verbal communication
- Ability to work independently with minimal supervision
- Valid driver's license for occasional site visits