Job Description
Join our award-winning team in San Antonio's thriving business district! We're urgently seeking passionate Customer Service Representatives to join our dynamic team. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No experience required – we provide paid training!
Perfect for career changers or recent graduates looking to start immediately. Our modern office features flexible schedules, career advancement opportunities, and a vibrant downtown location near major transit hubs.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system with 100% accuracy
- Collaborate with team members to ensure consistent service delivery
- Meet performance metrics including call handling time and CSAT scores
- Continuously update product knowledge through our training modules
Qualifications
- High school diploma or equivalent required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and strong work ethic
- Must pass background check and drug screening
- Available for immediate start (within 48 hours of offer)